Our way of banking
- Trusting relationships
- Individual service
- Local responsibility
- Digital convenience
- International support
- Financial strength
Individual service
At Handelsbanken your local branch is empowered to make all the decisions that matter to you, free from distractions like sales targets. We listen closely to our customer's changing needs and develop our solutions to be flexible. That is why we can create an individual service, just for you.
Digital convenience
Our customers like to follow their finances, study their options and manage their money ever more independently. We offer an array of digital services to do just that. Sometimes, they also like to see their trusted, local team for help, advice or just a little expert reassurance. So we offer that too, through a growing range of channels.
International strength and support
Our reputation as one of the world's safest, top-rated banks gives our customers reassurance whatever is happening in the world. This strength is also of benefit when supporting our customers' banking activities in many of the world's most significant economies.
Growing with you
We don't do central marketing, sales campaigns or product promotions. Instead, we develop our business through word of mouth. If you are satisfied by our service, we hope you will recommend us to others. For many years we have maintained among the highest customer satisfaction ratings across all our home markets, according to independent surveys.
Security
It is important to us that our customers and the market have trust in us. That is why Handelsbanken prioritize security.
- We constantly work to improve security when customer use our online services
- We perform regular testing and updating of our systems
- We monitor transactions to find suspicious transactions and to prevent money laundering
- We treat personal information in a secure manner